Medifood® by Fai

We are MediFood® by Fai (collectively referred to as “MediFood® by Fai”, “we”, “us” or “our” in this Privacy Policy).

MediFood® by Fai provides nutritional therapy services to clients in order to improve their health through diet and lifestyle interventions.  The focus is on preventative healthcare, the optimisation of physical and mental health as well as acute and chronic health conditions.  Through nutritional therapy consultations, dietary and lifestyle analysis and functional testing, we aim to understand the underlying causes of your health issues which we will aim to address through personalised dietary therapy, potential supplements and lifestyle advice.

Good nutrition and naturopathy is there to support the body’s natural defences and resistance. It does not claim to be a replacement for medical intervention and claims are not being made in regards to ‘curing’ a client through naturopathic nutritional intervention.

PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy sets out how MediFood® by Fai collects and processes your personal data when you use this website. This relates to your use of our website, whether you are using it to sign up to the newsletter, gifted content or otherwise.

By visiting MediFood by Fai and any associated domains and in particular by submitting your personal data to us, you are accepting and consenting to the practices described in this Privacy Policy. This Privacy Policy applies whether you are visiting the website through an internet browser or through a potential “App” on your device.

MediFood® by Fai is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

It is important that you read this Privacy Policy together with any other Privacy Policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other policies and is not intended to override them.

MediFood® by Fai may change this policy from time to time by updating this page. Therefore you should check this page from at your best convenience to ensure that you are happy with any changes.

This policy is effective from 10^th September 2022.

Finally, this website is not intended for children and we do not knowingly collect data relating to children.

DATA COLLECTION AND USE

We will NOT share your personal data with third-parties unnecessarily.

Any personal information that is collected will be used to provide and improve MediFood by Fai’s services to you. Any personal information you provide will not be used or shared with anyone except as described in this Privacy Policy.

We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.

We undertake at all times to protect your personal data, including any health and contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection.  We will also take reasonable security measures to protect your personal data storage.

What safeguards are in place to ensure data that identifies me is secure? 

We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.

Within the health sector, we also have to follow the common law duty of confidence, which means that where identifiable information about you has been given in confidence, it should be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.

We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it). We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.

COOKIES POLICY

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory in order to improve the user experience.

We use cookies to:

• Allow you to use our website in a way that makes your browsing experience more convenient. For example, by allowing you to store items in an electronic shopping basket.
• Place advertisements for our services on our website and other websites / apps involved in advertising or partnership networks in which we participate.
• Personalise the advertisements which we place to you.
• Make recommendations to you about services you might like.
• Improve our website. For example, knowing how our users navigate our website and use its features allows us to streamline the user experience, speed up searches, identify bugs, make enhancements and ultimately get you to the right page and product faster.
• Review the popularity of our services and advertisements with reference to platform, location and other related factors.
• Estimate our audience size and usage pattern.
• Provide faster and more personal service by collecting information in respect of any accounts which you have on our website.
• Collect anonymous data about the websites from which users have travelled to our website.
• Identify which of your device(s) you use to access our website or any account which you have registered on it.
• Prevent credit fraud and various forms of cyber-crime

The cookies we use:

• May persist on your device between visits to our website, so that, for example, we can identify you when you visit again; and
• May be provided either by us or by third-party service providers (such as analytics and search engine providers).

You can set your browser to accept or reject certain cookies or, if you prefer, you can set your browser to alert you each time a cookie is detected. Previous cookies that have been stored on your device can also be deleted. However, if you block our cookies or you subsequently delete a cookie that has been placed on your device, it will not be possible for you to use our website effectively as our systems rely on cookies to identify you as the user.

Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website.

LINKS TO OTHER SITES

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CONTACT DETAILS

If you would like to contact us regarding this Privacy Policy please use the details below or any relevant links provided on our website.
Email address: fai@medifoodbyfai.com